Blog

Compliance insights for home health agencies.

Regulatory updates, survey readiness guides, and operational best practices — written for the people who keep Medicare-certified agencies compliant.

What Is QAPI in Home Health? A Plain-Language Guide to the Requirement
Guides 6 min read

What Is QAPI in Home Health? A Plain-Language Guide to the Requirement

QAPI is a Condition of Participation under 42 CFR § 484.65 — every Medicare-certified home health agency must have a functioning program. This guide breaks down the five elements CMS requires, what surveyors actually look for, and the most common gap that leads to citations.

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What Happens When a CMS Surveyor Walks Into Your Agency: A Step-by-Step Guide
Guides 12 min read

What Happens When a CMS Surveyor Walks Into Your Agency: A Step-by-Step Guide

Learn exactly what to expect during a Medicare home health survey, from entrance conference through exit report. A compliance expert's guide to preparing your HHA for the surveyor visit.

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QAPI for Home Health: Building a Quality Program That Actually Works
Guides 13 min read

QAPI for Home Health: Building a Quality Program That Actually Works

How to build a QAPI program that drives real outcomes. Practical guidance on data collection, PIPs, and governing body involvement for Medicare-certified home health agencies.

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42 CFR Part 484: A Plain-Language Guide to Every Condition of Participation
Regulatory 17 min read

42 CFR Part 484: A Plain-Language Guide to Every Condition of Participation

Complete breakdown of Medicare CoP requirements for home health agencies. Understand what surveyors check and how to avoid common mistakes across every section of 42 CFR Part 484.

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Staff Credential Management for Home Health Agencies: What You're Probably Missing
Compliance 12 min read

Staff Credential Management for Home Health Agencies: What You're Probably Missing

Medicare-certified home health agencies risk massive financial exposure when staff credentials expire. Learn the §484.115 and §484.80 requirements and how to prevent compliance failures.

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The 10 Most Common Medicare Home Health Survey Deficiencies (and How to Prevent Them)
Compliance 13 min read

The 10 Most Common Medicare Home Health Survey Deficiencies (and How to Prevent Them)

Discover the top 10 Medicare home health survey deficiencies that put agencies at risk. Learn what surveyors look for and proven strategies to stay compliant.

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How to Write a Plan of Correction That CMS Actually Accepts
Guides 7 min read

How to Write a Plan of Correction That CMS Actually Accepts

Nearly one in four home health agencies have an active Plan of Correction right now. This guide covers what CMS requires under 42 CFR § 488.28, how to structure each response, the most common reasons PoCs get rejected, and how to build timelines that hold up during the follow-up survey.

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HHVBP Payment Adjustments Explained: How Home Health Agencies Lose (and Protect) Revenue
Guides 7 min read

HHVBP Payment Adjustments Explained: How Home Health Agencies Lose (and Protect) Revenue

More than one in four home health agencies face HHVBP payment penalties. This guide explains how your Total Performance Score is calculated under the 2026 scoring changes, what the penalty range looks like, and what small agencies can do to protect their revenue.

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Staff Credential Tracking for Home Health: What Medicare Requires and What Agencies Miss
Guides 7 min read

Staff Credential Tracking for Home Health: What Medicare Requires and What Agencies Miss

Home health staff credentials are one of the most frequently cited areas during Medicare surveys. This guide maps the credential requirements for every staff role, explains what CMS surveyors verify under 42 CFR § 484.80 and § 484.115, and identifies the gaps most agencies don't catch until it's too late.

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What CMS Surveyors Actually Look For: A Home Health Audit Checklist | Ordo Compliance
Guides 6 min read

What CMS Surveyors Actually Look For: A Home Health Audit Checklist | Ordo Compliance

45.5% of Medicare-certified home health agencies — 5,572 of them — are noncompliant per CMS records. The reason isn't bad clinical care. It's that most agencies can't produce the right evidence when surveyors ask for it. Here's a practical checklist of the six areas CMS surveyors focus on under 42 CFR Part 484, and the documentation that satisfies each one.

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